Customer Background
Region: Southeast Asia (a certain area of a medical center in Indonesia)
Institution Type: Medium-sized community chain clinic (with a total of 12 branches)
Purchase Objective: To find an overall POCT (Point-of-Care Testing) solution that can replace traditional large laboratories, with high cost-effectiveness and simple operation.
Challenges
Before collaborating with Beijing JiachuangJiuhei, this customer faced three major challenges:
Diagnosis lagging significantly: Blood samples need to be sent to the central laboratory, and the reports take 24-48 hours, resulting in patients with bacterial infections (CRP) and diabetes (HbA1c) being unable to receive treatment plans at the first visit.
High equipment maintenance costs: Traditional large biochemical analyzers are bulky, and the maintenance costs and consumables make it difficult for grassroots clinics to afford them.
Compliance pressure: Local health authorities are increasingly strict with the compliance (CE/ISO) audits of in vitro diagnostic (IVD) products.
Customized solution by Jiachuang Jiuhe
Based on customer needs, we have provided a closed-loop ecosystem of "intelligent instruments + co-test reagents":
Core hardware: Deployed the AFS-1000 fluorescence immunoassay analyzer, which is compact in size and has zero maintenance costs.
Reagent combination: Provides CRP/PCT inflammation dual test kits and HbA1c quantitative detection kits, supporting whole blood testing without complex pre-treatment.
Professional services: Through the international website, offers "1-hour rapid technical response", providing online guidance for local medical staff to complete instrument calibration.
Delivery results
After 6 months of operation, the medical center provided significant data improvement feedback:
Diagnosis efficiency improved by 95%: Reduced from 2 days to 15 minutes, truly achieving "prescription upon first consultation".
Operational costs decreased by 40%: The POCT solution does not require professional laboratory technicians, and the single test cost is much lower than that of large laboratories.
Zero compliance risks: The CE and ISO 13485 certifications provided by our company have successfully passed the special inspection of the local health department.
"Smart Medical Care not only provides high-quality reagents, but also offers an overall solution that can change the efficiency of medical care in our community. Their AFS-1000 system is extremely stable."